Refund Policy & Program


brainITworks Provides our customers with top of the line IT products. Our main goal is your exam success! The products provided by our Team are highly classified, authentic preparation materials for all exams to customers because:

Our Questions & Answers are compiled by Senior IT Professionals and Experts who have years of experience in field.

Latest exam patterns are continuously reviewed and form the basis of Product Update. Question pools are updated depending upon the change of the Real Exam questions. There is always 95% coverage of all Real Exam Questions in our Products.

Unmatchable, Top-ranked Customer Service. brainITworks Team provides 24/7 after sale assistance. brainITworks Experts help the customers to solve problems related to the technical questions.

All the above features make us so confident that we offer Full refund if you fail any Exam at first attempt. We Guarantee your success at your first attempt with brainITworks Product is all that is needed for success in any Certification Exam.

Payment Refund Appeal Procedure & Policy:-

We offer a very simple and precise payment refund procedure; you just need to follow following steps and we will refund your money:

For convenience of our customers and reduce scamming and continuation of money back guarantee for our precious customers we need to make sure of certain things before refund

  • Candidate appeared in exam and did not missed if due to any reasons.
  • Products on sale. (Products that are sold at a reduced price; or given for free) will be excluded from this refund program.
  • Guarantee policy does not apply on any package of Unlimited Access i.e. 3 months, 6 months or 12 months.
  • Wrong purchase. We will not entertain any claims once the incorrect product is Downloaded and Installed.
  • In order to approve refund, surrounding appeared candidate passing data will also be evaluated as per their given proofs.
  • Candidate will have only one chance of appeal review. Appeal must be submitted with in 5 hours of your results published with all the relevant proofs of unsuccess into the exam.
  • Candidate purchased the product in the last 90 days.
  • Appeal format must be mailed to, Appeal email subject must contain as {Appeal For Order/Transaction id + Purchased Exam code}.

    Please download the Refund/dispute form by clicking here

Note: Upon the violation or not following the above any of the stated point will cause of the denial your appeal.